Blogs, How-to
Correctly handle customer data with privacy policies in 3PL Dynamics
Date
31 August, 2023
Reading time
3min. reading time
Cyber security and privacy. Two hot topics in today’s world. And, in an industry where personal data is intertwined in your processes, you cannot ignore these anymore. Logistics is inherent to data. From customer addresses to the personal data stored in your software. That means you, as a logistics service provider, should find a way to correctly handle customer data. Because who can access the data in your software? And for how long must customer data be visible? Guarantee your customers’ privacy. Automatically hide data with the Privacy Policy in 3PL Dynamics.
‘Data protection is not a static set of rules and regulations. It continues to evolve and expand, often at a very fast pace. The logistics sector needs to be always on the alert for emerging privacy issues and trends, such as new technology on cybersecurity, privacy principles surrounding “big data”, and anti-spam legislation.’
Napoleon Ng, Vice President Legal, Asia Pacific, DHL Group
Anonymize data in your logistics software
In 3PL Dynamics, you can automatically hide fields when these have not been used in a certain period. In that way, you prevent showing data of your customers, contacts, or suppliers unnecessarily. For example, think of addresses. Has an address not been used for a longer period of time? Then, you can automatically anonymize the field by setting up a Privacy Policy in 3PL Dynamics. You determine when and what fields must be hidden. And after that, you do not have to worry about it any longer.
How to: set up your Privacy Policy
With a Privacy Policy, you can automatically hide addresses or contact details in your software when the set-up retention period has expired. When you want to anonymize addresses, 3PL automatically searches all the tables that contain an address field. And, if it is used within the retention period. You determine yourself what fields must be checked.
In the video below, we show you how to set up a Privacy Policy:
Your privacy policy to the next level
With the video above, you lay a strong foundation for your Privacy Policy. However, do you want to use the full potential of this functionality? Use the following tips!
1. Take a tour
Get a step-by-step explanation of the fields on the Privacy Policy Card and make sure you miss nothing. Click on the ‘Privacy Policy Card’ on the card view to start a tour. Furthermore, you can get additional information by clicking on the name of each field.
2. Always check the preview
Will you execute the policy on all records? First, check if the system reacts to the setup as expected. First ‘Preview Records to Anonymize’ before you delete important data from your software by accident.
3. Delete lines
When you initialize the lines, all tables with the address field filled will show. Delete the tables you do not use in your processes. In that way, you only execute the policy on tables you actually need to anonymize, improving the performance of your solution.
4. Work with job queues
Anonymizing fields from multiple tables can take quite some time. Therefore, schedule the execution of the policy at night with the help of job queues. In that way, the operation will not be affected during business hours.
Data as driving factor for your logistics processes.
As said, data is inherent to logistics. However, besides hiding addresses and personal data, data will also help you to enhance your logistic business. Discover how to use your data in our whitepaper ‘How to turn your company into a data-driven organization’.