Papp Logistics, a German logistics service provider specializing in complex goods flows in the European food retail sector, has selected Boltrics’ Warehouse Management System (WMS) to modernize and scale its third-party logistics (3PL) operations. The solution has been implemented in collaboration with Dicobis, Boltrics’ German reseller and long-term partner of Papp Logistics.  With the decision for the new WMS, Papp Logistics sets the next step in future-proofing their 3PL operation.

Operating multiple warehouses and managing high daily order volumes for retail customers, Papp Logistics faced increasing pressure to standardize processes, improve scalability, and reduce onboarding times for new clients. Previously, the company relied on partially customized workflows, which limited flexibility and slowed down the implementation of new customer requirements.

Built on trust and industry expertise

Having worked with Dicobis for several years across different areas of its business, Papp Logistics trusted their recommendation when it came to modernizing its 3PL warehouse operations. “We have partnered with Dicobis in other areas of our business in the past,” says Mathias Tandler, Head of IT at Papp Logistics. “Their deep understanding of our processes, combined with their expertise in Microsoft Dynamics, gave us the confidence to move forward with their proposal. When Dicobis introduced Boltrics’ WMS, we saw a complete solution that covered all our 3PL requirements out-of-the-box, aligning perfectly with our needs and timeline. Boltrics’ best practice approach, where new developments become standard for all users, means we won’t be forced into reinventing the wheel, while we can benefit from the latest logistics innovations. That was a decisive factor for us.”

Papp Logistics sees this step as a way to professionalize and scale its 3PL operations without adding complexity. “With Boltrics’ WMS, we are moving from custom-built solutions to a standardized platform with proven best practices,” says Mathias Tandler, Head of IT at Papp Logistics. “This allows us to significantly accelerate customer onboarding time, ensure consistent warehouse processes across teams and create a more predictable operation that can confidently handle growth and peak periods.”

The new WMS enables Papp Logistics to:

  • Reduce customer onboarding time by up to 50%
  • Increase warehouse efficiency through standardized workflows
  • Improve scalability to handle seasonal peaks of over 30% additional volume
  • Minimize manual interventions and reduce operational errors

Local partnership, global solution

Built on Microsoft Dynamics 365, Boltrics’ WMS offers industry-specific functionality such as multi-client warehouse management, automated billing, and seamless integration with retail systems. By leveraging these out-of-the-box capabilities, Papp Logistics avoids extensive customization and accelerates time-to-value.

Another key factor was Boltrics’/Dicobis’ fixed-time implementation approach, ensuring a fast and predictable rollout: “the project had its go live within 3 months – significantly faster than traditional WMS implementations, which often take 9-12 months.”

Holger Lüke, CEO of Dicobis, emphasizes the value of combining local expertise with a proven global solution: “By partnering with Boltrics, we extend our support for customers like Papp Logistics with a fully featured WMS tailored to the 3PL industry, while ensuring a fast and predictable implementation.”

“We are delighted to have Dicobis as part of our global reseller network and thrilled to see our joint efforts bearing fruit with Papp Logistics. This strongly reflects the way we work with both our partners and customers at Boltrics,” says Max van Middendorp, International Business Developer at Boltrics. “Dicobis understands that deep industry knowledge, combined with a strong commitment to workflow-based solutions, eliminates the need for long and complex customization projects. This enables customers such as Papp Logistics to go live faster and start realizing value within the first few months.”

With the new WMS in place, Papp Logistics is well positioned to support future growth, onboard new customers more efficiently, and maintain high service levels across its European operations.